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Terms of Use for the Wi-Fi Service

This Service is for people who are legally at least 16 years of age. By using this Service, you confirm that you are at least 16 year-old.

The company that provides the Service in capacity of data controller:

The company Free WiFi System SRL, with the registered office at Mihai Eminescu, nr. Mihai Eminescu 163 Str., 1st F, Mihai Eminescu 163 Str., 1st Floor, district 1, Sector2, registered with the Trade Register with number , and having the VAT Number 38765355893ee, hereinafter referred to as the Owner of the Location.

Terms and definitions

What is HotSpot?

HotSpot is the area where the Owner of the Location provides you with the Wi-Fi Electronic Communications Service (the "Service") through its own network, and where there are one or several access points by means of which the Service is accessed. This area may be different depending on the access equipment delivered to the Company, as well as on the location of access points in the zone where the Service is provided.

What are the access points?

Access points refer to pieces of equipment used by the Owner of the Location to provide the Wi-Fi Electronic Communications Service at the HotSpot.

User

You will become a User at the time when you connect to HotSpot through a compatible device in order to have access to the internet.

Username

This is a unique code assigned to each User, which serves to identify the User at the HotSpot.

The Wi-Fi Service (the "Service”)

This refers to the electronic communications service provided by the Owner of the Location to the User through the Wi-Fi technology.

What is PIN?

This is the array of characters received by you as a User, for the purpose of validating and protecting the information which you provided to controllers and for a safe use of the Service provided by the Owner of the Location.

Personal data

Personal data means any information relating to an identified or identifiable natural person (named a “data subject” in the personal data legislation); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

What is a data controller? And a data processor?

“Controller” means the person that, alone or jointly with others, determines the purposes and means of the processing of personal data.

“Data processor” means the person that processes personal data on behalf of the controller.

What is personal data processing?

"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means. Data processing means any operation on personal data related to the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of such data.

Use of the Service

In order to be able to use the FreeWiFi Service you need to give us your mobile phone number which will be validated through a PIN sent via SMS. You will also be able to use the Service by logging in with a Facebook, Instagram, Twitter or LinkedIn account.

The username is automatically generated by the computer system through an algorithm which allows the correct identification of an User and the association of the used terminal with a mobile phone number or the email address generated by the data which the User willingly provided to the social network, under the Terms and Conditions the User agreed to. The User’s number allows the Owner of the Location and/or FreeWiFi to carry out communication campaigns via SMS and email only if you agreed to receive marketing communications. In case that you have not agreed to marketing or you withdrew your assent, you still may use the Service, without receiving any future commercial communication from FreeWiFi or the Owner of the Location where you access the Service.

The use of the Service does not involve any cost for the User, as the Service may be accessed free of charge.

Your obligations as a User

Please use the wireless internet network provided by the Owner of the Location where you access the Service in an appropriate, correct and legal manner. In case you fail to observe this rule, we bring to your notice that you may be liable for any loss suffered. You must use the Service in compliance with all legal provisions and without prejudicing, restricting or affecting the rights of any third party. By using the Service, you consent to the processing of your personal data, provided by you willingly or unwillingly (traffic domains and types of traffic), under the terms herein , and to the disclosing of your data to third parties only under the law and under the commercial communication agreement in case that you agreed to the processing of your data for marketing purposes. By using the Service, you understand, accept and assume that your access to this Service may be blocked, suspended or forbidden by the Owner of the Location or by FreeWiFi. It is also important that you understand, accept and assume that the Owner of the Location does not guarantee the security or the protection of your mobile terminal.

What personal data will be processed for using the Service?

After logging in with the mobile phone number or the user account of a social network you are considered to have accepted the Terms of Use for the Wi-Fi Service.

The information we process following your acceptance of the Terms of Use for the Service may be:

1.1. If you choose to use the FreeWiFi Service by connecting to a social network (Facebook, Instagram, Twitter and Linked In), the data we collect refer to the account information which you willingly provided to the social network, under the Terms and Conditions accepted by you at the time of signing up – your age, birthday, email address, gender and town/city.

1.2. If you choose to use the WiFi Service by logging in with your telephone number, we will process this personal datum, which you willingly provided when you accessed the Service.

1.3. The traffic domains and the types of traffic (web pages accessed by you) in order to determine your user profile. We DO NOT collect financial information or any kind of passwords.

1.4. Information about the terminal you use to log in (mobile phone, tablet, computer): brand, model, the browser version, the MAC address and the date/time when you access the FreeWiFi network.

By using the Service you expressly and unequivocally agree to the processing of your personal data, including the data serving as means of identification, for purposes strictly connected with the delivery of the Service and in the framework of the relation between the Owner of the Location and/or FreeWiFi and the competent authorities. In case that you gave your assent for commercial communication according to our Marketing Policy, the Owner of the Location and FreeWiFi are entitled to use your personal data for the purpose of carrying out marketing activities or to determine the User’s consumption behaviour. You may withdraw your assent for commercial communication at any time. Please read carefully our Marketing Policy, where we detailed all aspects in connection with data processing for marketing purposes.

Obligations of the Owner of the Location and of FreeWiFi

The Owner of the Location and FreeWiFi are making all reasonable efforts to ensure the best quality for the provided Service.

The Owner of the Location and FreeWiFi may not be held liable for any breach by the User of any applicable regulations with regard to how the Service is used, the purpose for which the Service is used or for the content transmitted, stored, displayed or which is, in any form whatsoever, subject to an operation performed with the help of or through the Service.

The quality of the Service may be affected by some particular factors beyond the control of the Owner of the Location and of FreeWiFi. The Owner of the Location and FreeWiFi are not liable for any loss or damage of any kind caused to the User by a lack of access to the Service or by the provision of the Service with inappropriate quality parameters caused by factors beyond the control of the Owner of the Location and of FreeWiFi (for example: acts of third parties, use of technically inappropriate equipment, etc.).

The Owner of the Location and FreeWiFi are not liable for any kind of prejudice suffered by the User in connection with the Service.

The Owner of the Location informs you that, for delivering the Service, the Owner of the Location cooperates or may cooperate with several types of providers that may have access to personal data based exclusively on data processing agreements, as follows: FreeWiFi (data controller), SMS notification provider (data processor), email marketing provider (data processor), internet provider (data processor) and electricity provider (data processor).

The Owner of the Location and FreeWiFi, in accordance with the national and European legislation, including the Regulation (EU) 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/CE (General Data Protection Regulation), respects the right of every User to the protection of their private life. This obligation does not apply to information intentionally disclosed by the User to a third party.

The User’s personal data are processed (including their storing) only in the territory of the EU Member States.

The Owner of the Location and FreeWiFi acknowledge the importance of complying with all legal provisions concerning the security of personal data and they have taken all necessary measures to that end, using appropriate methods to ensure the highest possible degree of security, and taking on the responsibility for implementing appropriate technical and organisational measures with regard to the protection of the privacy and security of personal data.

In case that the Owner of the Location or FreeWiFi are confronted with a cyber attack which results in a leakage of users’ personal data, they have the obligation to inform the National Supervisory Authority for Personal Data Processing within 72 hours. Any breach of fundamental rights and freedoms of a person, susceptible of generating any significant prejudice shall be notified to the National Supervisory Authority for Personal Data Processing and, if appropriate, to the person who is or might be prejudiced through the security breach.

How long are your personal data retained? Personal data provided willingly by the User shall be retained for a period of 5 years. For data processed for marketing purposes, the retention period provided for in the Marketing Policy shall apply. FreeWiFi has implemented, together with the owners of the locations where the Service is available, technical and organisational measures to ensure the privacy and security of data.

User’s rights

In compliance with the legal provisions in force in the area of personal data protection, FreeWiFi, together with the partners of the locations and other processors to which the data are disclosed, ensure the observance of the following rights of users as data subjects:

The right of access means the right of a data subject to obtain a confirmation from the Owner of the Location and of FreeWiFi as to whether or not the personal data of the concerned person are processed, and, if they are, to obtain access to those data and to information regarding how the data are processed.

The right to the portability of data refers to the right to receive personal data in a structured format, currently used and machine readable, and the right to send these data directly to another controller, but only if this is technically feasible.

The right of opposition concerns the right of a website user or client to object to the processing of their personal data, unless the processing is necessary to carry out a task which serves the public interest or the controller has a legitimate ground for the processing. The right to object to the processing of your personal data is particularly recognised for users who consented to commercial communication.

The right to rectification refers to the correction, without undue delay, of inaccurate personal data.

The right to erasure of the data ("right to be forgotten") means the right of a data subject to request to have their personal data erased, without undue delay, where one of the following grounds apply: the data are no longer necessary for the purposes for which they were collected or processed; the concerned person decides to withdraw their consent and there is no other legal ground for the processing (ex: a legal obligation for the controller); the person concerned objects to processing and there are no other overriding legitimate grounds; the personal data have been unlawfully processed; the personal data must be erased for compliance with a legal obligation; the personal data have been collected in connection with the offer of information society services.

The right to restriction of processing may be exercised in case that the accuracy of the personal data is contested, for a period allowing the verification of the accuracy of the data; the processing is unlawful, and the person concerned opposes the erasure of the personal data, requesting their restriction instead; in case that the Owner of the Location and/or FreeWiFi no longer need the personal data for the purpose of processing them, but the person concerned require them for the establishment, exercise or defence of a legal claim; in case that the person objected to processing for the period of the verification whether the legitimate grounds of the Owner of the Location and/or FreeWiFi override those of the data subject.

The right to lodge a complaint with the National Supervisory Authority for Personal Data Processing.

For the exercise of the rights presented above, FreeWiFi makes available to any interested person the portal https://up.wiacom.ai We also recognise the right of every user to address the Service Provider in relation to the exercise of any right with a written request, dated and signed, sent at the email address: gdpr@freewifi.ro

Free WiFi System SRL